Mistakes are made and they are unavoidable. Under certain circumstances a worker may enter information such as new family or person information into the system when the person or family already exists. Issues can also arise when it is discovered that an individual known to an agency is using an alias. Case management systems need to be able to address these issues quickly when presented.

Matrix Duplication Utilities

Matrix provides simple utilities for the administrator to solve duplication issues. In fact, the duplication utility will proactively identify possible duplications in the system and offer a way to consolidate. The process of consolidation it performed automatically. To do this manually it would be very cumbersome due to the fact that valid field information could exist across multiple duplicated entities. Also, occurrences can be linked to each of the duplications. Matrix will merge information and consolidate occurrences with the click of a button.